Knowledge Base

Mostly it is not possible to renew a certificate purchased elsewhere with us, since certificates are not transferable. To maintain your Internet security we recommend that you renew your certificate at least two weeks prior to its expiration date. Unfortunately, renewal does not happen automatically, you need to generate a new pair of the CSR code and RSA Key and follow the process similar to the activation and then reinstall Certificate on the server. Please ensure that you generate and use the new CSR. If you put in a regular CSR (i.e. the CSR generated during initial certificate activation), you may lose days remaining or get an error when trying to input the CSR.